Telehealth Appointment

Virtual Visits From the Comfort of Your Home

We understand that visiting any of our 5 clinic locations might not always be convenient.


That's why DOC-AID Urgent Care offers telemedicine services, allowing you to discuss your healthcare concerns and needs with a provider from the comfort of your home.


Requirements You Need:

  • A computer, smartphone, or a device with a camera and microphone.
  • An email address you can access.
  • A good internet connection

How Does It Work?

You will receive directions and a link in your Patient Portal, which will allow you to connect and use videoconferencing to assess your symptoms, diagnose your condition, and devise a plan to treat your illness.


Your provider may determine that you must come into DOC-AID Urgent Care for labs or x-rays.


Insured: Telehealth/Virtual Visits are covered by most insurance companies, including Medicaid/Medicare.

Uninsured/Self Pay: Basic virtual consult -$75


A link to the patient questionnaires will be sent to your phone or email. Complete all consent forms and submit them before your appointment.

Log in to your Patient Portal 15 minutes before your appointment. Your provider will log in and start your visit.

Our Doctors Diagnose, Treat, and Prescribe Medication

The provider you meet during a Virtual Visit has the same high standards and training as those you see in person at our centers. Our providers conduct Virtual Visits directly from our centers, so you may have already met them in person.

  • Talk to U.S. board-certified doctors and nurse practitioners, 24/7
  • Connect by phone, web, or app from anywhere
  • Get medical treatment for a wide range of conditions

Telehealth FAQs

Common Urgent Care Needs

Common Illness

☑️ Bronchitis

☑️ Colds and Coughs

☑️ Diarrhea

☑️Ear Infection

☑️ Fever

☑️ Headache

☑️ Strep Throat

☑️ Urinary Track Infection

Common injuries

☑️ Bug Bites and Stings

☑️ Burns

☑️ Cuts

☑️ Fractures

☑️ Sprains

☑️ Joint Paints


☑️ COVIDTesting

☑️ Lab Testing

☑️ Occupational Medicine

☑️ Pediatric Care

☑️ Physical Exam

☑️ STD Testing

☑️ X-Rays

Why DOC-AID Urgent Care



We believe in working together to get you the urgent care you need, valuing your input and working together to create a treatment plan that aligns with your needs and goals.

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Timely care

We understand that you have a lot on your plate. And when you’re not feeling your best, the last thing on your mind is waiting for the care you need.

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We accept most major insurance plans, and urgent care usually means lower co-pays compared to the ER. Don't have insurance? We offer reasonable rates to make sure everyone gets the quality care they deserve.

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Open Late Night

Need immediate but non-emergency care? We offer extended evening hours for urgent, non-emergency needs, providing convenient after-work options.


Locations for Doc-Aid Urgent Care in Laredo, TX

Monarch Drive Laredo, TX

  • 2438 Monarch Drive Suite A-375 Laredo, TX 78045
  • View Details

E. Saunders Laredo, TX

Directions to Nearest Location


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